Novel Hotel City Center  
Sheikh Hamdan Street, Abu Dhabi, United Arab Emirates   T: +971 2 633 3555
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REVIEWS
Mahash Thakur
18th February 2026
Source: Google

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Good hotel nice housekeeping staff good service by Mr.Ram & Bishal

Donato Casapao
17th February 2026
Source: Google

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Good hotel nice room good service by housekeeping staff Mr. Bishal & Ram thank you dear

than myo hlaing
17th February 2026
Source: Google

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Good service housekeeping/ Mr.bishal thank you

pam pam
16th February 2026
Source: Google

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The room is decent and clean. Location it's in heart of the city which is surrounded by restaurants and shops. Very convenient. Staff is friendly and helpful. Housekeeping Farouq and mood indigo bar Philippines lady staff is very nice. The food from room service is amazing with decent price.

kannan
Solo Traveler
United Arab Emirates
15th February 2026
Source: Agoda

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Excellent
Good ambience..... excellent service by hotel staffs Stayed in: Standard Room Stay length: 1 night(s)

Mohit Rajadhyaksha
14th February 2026
Source: Google

RRRRR

Great stay and convenient location. Appreciate Adeel's assistance and support throughout our vacation.

Jose’ Ch.
14th February 2026
Source: Google

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Great hotel !!! I am very impressed with the hotel service, especially the front reception staff: Talib, Cristina, and Adel. They are all very polite, professional, and provide smooth and fast service. The room service and restaurant service are also very good.

Sondess
Couple
United Arab Emirates
13th February 2026
Source: Booking.com

RRRRR

Excellent
Good: The location was near every thing
Bad: The location and staff

Lenka
Couple
Czech Republic
13th February 2026
Source: Booking.com

RRRRR

OK in central location.
Good: Location. Comfortable beds.
Bad: Breakfast time was very busy, not enough tables, not cleaned quickly. Not enough lights in the room, it was dark.

Mohamed
Solo Traveler
Mauritania
11th February 2026
Source: Booking.com

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Perfect
Good: Every thing is good
Bad: Nothing

Michael
Family
United Kingdom
10th February 2026
Source: Booking.com

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Good
Good: Staff were great and the room was cleaned every day by the superb staff.
Bad: Being approached by an array of prostitutes every evening whilst in the bar was most uncomfortable. How is this permitted? It's blatantly obvious what's going on, but the bar staff seem ambivalent to the shenanigans.

Harpreet
Family
United Kingdom
10th February 2026
Source: Booking.com

RRRRR

Good
Good: Centrally located friendly hotel.
Bad: Its getting old.

D Y
8th February 2026
Source: Google

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Staff VERY helpful. We needed to get the tourist bus, and the asiatcne was got was exemplary. Adeel went above and beyond and grabbed a cab from hotel when bus didn't arrive.

shathik Batcha
8th February 2026
Source: Google

RRRRR

Nice place

Adel
Business Traveler
United Arab Emirates
8th February 2026
Source: Agoda

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Dirty hotel
Dirty rooms and old dirty carpet, the bed 🛌 are catastrophic. Need a general maintenance. Very good location near to everything you need. Stayed in: Standard Room Stay length: 1 night(s)

Inder Kooner
7th February 2026
Source: Google

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We stay at junior suite room. Room was nice the bed was comfortable. The location of the hotel is very nice. Staff is very nice adeel is very help and welcoming with smiley face thanks adeel for your help

Syed
Family With Young Children
Pakistan
7th February 2026
Source: Agoda

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Great location below par hotel
The bed is tiny and they claim it's king by their own definition. Staff at reception isn't great but bell boy Adeel goes out of his way to help Stayed in: Standard Room Stay length: 2 night(s)

Joanna Groves
7th February 2026
Source: Google

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Great stay and good location. The room was comfortable and a good size. Well serviced with fridge & kettle, sitting area, cupboard etc. However the upholstery ( armchair, sofa) were tired and had stains. Staff were helpful and welcoming.

Daniel
Family
Croatia
6th February 2026
Source: Booking.com

RRRRR

Wonderful
Good: Guys at reception and baggage porter very professional!

mayank patel
6th February 2026
Source: Google

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We have good experience to stay here and adeel help us very well we recommend for stay here again

Karem Hagag
6th February 2026
Source: Google

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From the moment I arrived, the staff were warm, welcoming, and incredibly friendly and helpful. Many thanks and sincere appreciation to everyone, especially Taha (Restaurant), Sali (Housekeeping), and Rewan (Reception). Everything was very well maintained, and the overall experience was excellent. I would definitely stay here again.

Haritha Natarajan
5th February 2026
Source: Google

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Such a lovely experience, safe and comfortable stay. I thank Mr Adeel and Ms Rewan for helping us a lot with accomodating us. Had a excellent service.

KT
Business Traveler
Malaysia
4th February 2026
Source: Agoda

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Wonderful stay in a perfect location!
Wonderful stay! Great location, close to supermarkets, restaurants. Decent room interior and friendly staff. Recommended!" Stayed in: Standard Room Stay length: 2 night(s)

Christopher
Solo Traveler
United Arab Emirates
3rd February 2026
Source: Booking.com

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The hotel is good and accessible to everything, staff, specially the receptionists are very approachable and helpful.
Good: I like about the property is you can check in early if they have available room, they will not let you wait until the check in timing
Bad: All good

Ronaldo
Couple
Philippines
2nd February 2026
Source: Booking.com

RRRRR

ill be back
Good: comfortability
Bad: outside renovation appearance

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