Exceptional
Good: Great helpful staff
Bad: Easy check in and out

One of the best hotal in abu dhabi

Great option in budget
Had a great stay with family. Appreciate the kindness of staff. Stayed in: Standard Room Stay length: 2 night(s)

Birthday celebration
We celebrated our baby’s 1st birthday here, and it was an amazing experience. The staff were extremely supportive, the arrangements were perfect, and everything was very well managed. A special thanks to Ahmed Madani – Events Coordinator and Chef Parshan Krishna – Sous Chef for their outstanding support and efforts. Thank you for making this special day so memorable for our family.

We celebrated our baby’s 1st birthday here, and it was an amazing experience. The staff were extremely supportive, the arrangements were perfect, and everything was very well managed. A special thanks to Ahmed Madani – Events Coordinator and Chef Parshan Krishna – Sous Chef for their outstanding support and efforts. Thank you for making this special day so memorable for our family.

Had a great stay, especially Mr. Adeel for his great hospitality. Kudos!

Very nice hotel. Adeel Bell boy was amazing super nice, helpful and kind went above and beyond to make my stay comfortable. Highly recommended 🌟 🌟 🌟 🌟 🌟

Great service and thank you Adeel for helping with our luggage!

Had a great experience, staff were super helpful and friendly. Especially thanks to Adeel.

Very pleased with the services and cleanliness of the hotel. Thank you to the staff who ensure excellent comfort and hospitality for their guests.

as a regular guest, staffs and services are on top, best experience
Good: accommodated my early check in. it was great.
Bad: nothing so far

Good value of money staff is no nice every time welcome with good smile
Good: Everything but more if they have some good veg options in food
Bad: Fooding options

Exelent service from all personel Nivel Hotel

Good for staying here.

I can not remember the name clearly. Maybe he called Ibram? I'm very grateful for the room service he provides me every day. It keeps the room very clean and has a great attitude, making me feel very comfortable. But I think it's because guests are allowed to smoke in the room that there is a smell in the room that I don't like. It has a very complex smell

Pleasant
Good: Nice location in the citycentre
Bad: Room is too dark and no good lighting, furniture and interior is outdated and needs renovation, hotel too basic for its price and level, also amenities are not up to the level, rooms are smelly no good ventilation.

Wonderful
Good: Gym and pool
Bad: Rooms are smaller.

I hosted a seminar for 200 attendees at Hotel Novel Abu Dhabi, and I must say the arrangements exceeded my expectations. The banquet hall setup, coordination, and support from Mr Adel amd his dedicated team were excellent. Everything went smoothly and exactly as planned. Truly a great experience. Highly recommended for corporate events and seminars

Conducted a seminar at hotel novel banquet hall today i m totally impressed. Excellent arrangements and a dedicated team and flawless execution everything went perfectly fine. Highly Recommend

Great experience overall for the seminar we conducted here at the venue.

Wonderful

Bad: Excellent hotel a little old my room had very old furniture, but the staff were really kind

Our 3rd stay there
We’ve stayed at Novel City Center at least three times now, and it consistently delivers a friendly and welcoming experience. The staff are always very kind and helpful. The hotel itself isn’t brand new, and you can tell it has seen some wear, but it’s clean and comfortable. During our most recent stay, the pool area was under renovation, so that didn’t impact the experience this time. The breakfast is decent — it’s fine overall, but not particularly exciting or exceptional. The location is very convenient. There’s a large shopping mall nearby, along with plenty of supermarkets and restaurants within easy walking distance. The beach is about a 30-minute walk or roughly 10 minutes by taxi. There’s also an airport bus stop close to the hotel, though we found that taking a taxi is generally more comfortable and convenient. Overall, this hotel offers solid value, great service, and a practical location — ideal if you plan to explore the city or just want a reliable place to return to.

Very good for the price! Staff are friendly!

We’ve stayed at Novel City Center at least three times now, and it consistently delivers a friendly and welcoming experience. The staff are always very kind and helpful. The hotel itself isn’t brand new, and you can tell it has seen some wear, but it’s clean and comfortable. During our most recent stay, the pool area was under renovation, so that didn’t impact the experience this time. The breakfast is decent — it’s fine overall, but not particularly exciting or exceptional. The location is very convenient. There’s a large shopping mall nearby, along with plenty of supermarkets and restaurants within easy walking distance. The beach is about a 30-minute walk or roughly 10 minutes by taxi. There’s also an airport bus stop close to the hotel, though we found that taking a taxi is generally more comfortable and convenient. Overall, this hotel offers solid value, great service, and a practical location — ideal if you plan to explore the city or just want a reliable place to return to.

The Hotel supervisor Mr. Ahmed, very accommodating and approachable. As well the waiters and other supervisor and on duty chef. Very good services. Thank you go the Novel Hotel Management. I will recommend you in our fellow Filipino community.