Novel Hotel City Center  
Sheikh Hamdan Street, Abu Dhabi, United Arab Emirates   T: +971 2 633 3555
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REVIEWS
Michael
Family
United Kingdom
10th February 2026
Source: Booking.com

RRRRR

Good
Good: Staff were great and the room was cleaned every day by the superb staff.
Bad: Being approached by an array of prostitutes every evening whilst in the bar was most uncomfortable. How is this permitted? It's blatantly obvious what's going on, but the bar staff seem ambivalent to the shenanigans.

Harpreet
Family
United Kingdom
10th February 2026
Source: Booking.com

RRRRR

Good
Good: Centrally located friendly hotel.
Bad: Its getting old.

D Y
8th February 2026
Source: Google

RRRRR

Staff VERY helpful. We needed to get the tourist bus, and the asiatcne was got was exemplary. Adeel went above and beyond and grabbed a cab from hotel when bus didn't arrive.

shathik Batcha
8th February 2026
Source: Google

RRRRR

Nice place

Adel
Business Traveler
United Arab Emirates
8th February 2026
Source: Agoda

RRRRR

Dirty hotel
Dirty rooms and old dirty carpet, the bed 🛌 are catastrophic. Need a general maintenance. Very good location near to everything you need. Stayed in: Standard Room Stay length: 1 night(s)

Inder Kooner
7th February 2026
Source: Google

RRRRR

We stay at junior suite room. Room was nice the bed was comfortable. The location of the hotel is very nice. Staff is very nice adeel is very help and welcoming with smiley face thanks adeel for your help

Syed
Family With Young Children
Pakistan
7th February 2026
Source: Agoda

RRRRR

Great location below par hotel
The bed is tiny and they claim it's king by their own definition. Staff at reception isn't great but bell boy Adeel goes out of his way to help Stayed in: Standard Room Stay length: 2 night(s)

Joanna Groves
7th February 2026
Source: Google

RRRRR

Great stay and good location. The room was comfortable and a good size. Well serviced with fridge & kettle, sitting area, cupboard etc. However the upholstery ( armchair, sofa) were tired and had stains. Staff were helpful and welcoming.

Daniel
Family
Croatia
6th February 2026
Source: Booking.com

RRRRR

Wonderful
Good: Guys at reception and baggage porter very professional!

mayank patel
6th February 2026
Source: Google

RRRRR

We have good experience to stay here and adeel help us very well we recommend for stay here again

Karem Hagag
6th February 2026
Source: Google

RRRRR

From the moment I arrived, the staff were warm, welcoming, and incredibly friendly and helpful. Many thanks and sincere appreciation to everyone, especially Taha (Restaurant), Sali (Housekeeping), and Rewan (Reception). Everything was very well maintained, and the overall experience was excellent. I would definitely stay here again.

Haritha Natarajan
5th February 2026
Source: Google

RRRRR

Such a lovely experience, safe and comfortable stay. I thank Mr Adeel and Ms Rewan for helping us a lot with accomodating us. Had a excellent service.

KT
Business Traveler
Malaysia
4th February 2026
Source: Agoda

RRRRR

Wonderful stay in a perfect location!
Wonderful stay! Great location, close to supermarkets, restaurants. Decent room interior and friendly staff. Recommended!" Stayed in: Standard Room Stay length: 2 night(s)

Christopher
Solo Traveler
United Arab Emirates
3rd February 2026
Source: Booking.com

RRRRR

The hotel is good and accessible to everything, staff, specially the receptionists are very approachable and helpful.
Good: I like about the property is you can check in early if they have available room, they will not let you wait until the check in timing
Bad: All good

Ronaldo
Couple
Philippines
2nd February 2026
Source: Booking.com

RRRRR

ill be back
Good: comfortability
Bad: outside renovation appearance

Ahmed
Solo Traveler
United Arab Emirates
2nd February 2026
Source: Booking.com

RRRRR

Exceptional
Good: The staff, and especially reception team and adeel

Pratul
Family
India
2nd February 2026
Source: Booking.com

RRRRR

Exceptional
Good: The cleaning guy Tipu was really helpfull and true to his job ..he helped me a lot and also everytime cleaned my room very carefylly it's nice to have such hospitality

Naeem
Family With Young Children
Ae
1st February 2026
Source: Priceline

RRRRR

It was Good Experience

Bad: Toilet smell in the Main Lobby Near entrance

Muyanja
Traveling As A Couple
Us
1st February 2026
Source: Priceline

RRRRR

My stay was nice leaving other factors aside
Good: I didn't have breakfast as well but the location is very very nice
Bad: Faster customer care Enough sugar and other tea ingredients in the rooms Available receptionist

Johjan
Family
Colombia
1st February 2026
Source: Booking.com

RRRRR

Exceptional
Good: Todo

Phoebe
Traveling As A Couple
Ae
31st January 2026
Source: Priceline

RRRRR

It was fabulous! will surely recommend to friends :)
Good: We love the cleanliness of the room, the hospitality of the staff and the hotel's location within the heart of the city of Abu Dhabi.
Bad: Nothing.

MOHAMED
Traveling As A Couple
Ae
31st January 2026
Source: Priceline

RRRRR

Not bad
Good: Staff
Bad: Inside no toothbrush no hair dry

Aziz
Traveling As A Couple
Ae
31st January 2026
Source: Priceline

RRRRR

Good: I asked for a towel which never came
Bad: Location

Zohra
Family With Young Children
Ca
31st January 2026
Source: Priceline

RRRRR

Not Recommended.
Good: breakfast was good.
Bad: I was given a tiny room with one bed and horrible condition. I said that's not what I booked and that's not what's in the pictures provided by the hotel online. Then I was given another room, not great, but just fine. I was not happy! The view was horrible.

Manaois
Solo Traveler
Ae
31st January 2026
Source: Priceline

RRRRR

as a regular guest, I feel Novel like my second home everytime I go the city.
Good: location, value for the money, comfort, ealry check in, staffs are very warm-welcoming.
Bad: nothing so far

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