Not Recommended.
Good: breakfast was good.
Bad: I was given a tiny room with one bed and horrible condition. I said that's not what I booked and that's not what's in the pictures provided by the hotel online. Then I was given another room, not great, but just fine. I was not happy! The view was horrible.

Novel Hotel leaves a very positive impression from the first visit. The place is clean, well organized, and you can clearly feel the professionalism in the way guests are treated. The restaurant staff especially deserve great praise. They are polite, attentive, and always ready to help with a smile. I would like to highlight Pooja in particular — her performance at work is outstanding. She is professional, friendly, and makes guests feel truly welcome. Her positive attitude and dedication really make a difference in the overall experience.

Only the car parking is problem Others is vvv good

Good place. Sailna from bar on second flore is very nice lady. Thanks for good service.

I stayed in the room 1705. The servjce was sp nice. Thank you Novel Hotel City center Thanks mr Ram

Very good
Recommended but too far Stayed in: Standard Room Stay length: 2 night(s)

Above average
Everything is excellent, but the rooms need some maintenance and deep cleaning. Stayed in: Standard Room Stay length: 1 night(s)

Room boy IMRAN clean great and keep good service Hotel location is good Food good teste Room 1909 7 days

Hotel sangat bagus dan memuaskan pelayanannya Good quality and perfect, room boy Is very good service, his name is Imran, and food menu nice and variety foods, hotel location very nice.

Overall love it

Bad: Was booked for smoking room, but I got non smoking room (need to wait for more than 30 mins more to get smoking room)

Good

Bad: The Bed is old, need to replace

as a regular guest, I feel Novel like my second home everytime I go the city.
Good: location, value for the money, comfort, ealry check in, staffs are very warm-welcoming.
Bad: nothing so far

The staff were courteous and helpful. Breakfast was good with decent variety. Overall, we enjoyed a comfortable and pleasant stay at Novel Hotel City Centre, Abu Dhabi.

Fine
One night, downtown Abu Dhabi was fine. Stayed in: Standard Room Stay length: 1 night(s)

Room was a little tired but I really can't fault the place otherwise (especially for the money). Lots of amenities (pool, gym, restaurants, barbers/salon), central location and very friendly/helpful staff. The bellhop (Adeel) was particularly accommodating.

Room no. 1405 is clean , room service is perfect. Maricel

Good facilities and hospitable staff. Especially facility staff Maricel is so good and she is always there whenever you need anything .

Very nice and accumulating good service with maam maricel room attendant. The food is excellent 👌🏻

Its okay for the price
Good location, nice staff, and reasonably priced. Just annoying that they have charged valet service and that the gym does not open before 8am. Stayed in: Standard Room Stay length: 1 night(s)

Very satisfied experience and approachable staff..Mrs maricel Room..1407

Very satisfied experience and approachable staff Mrs. Maricel.. We're staying at Rm.1407..

Very Good
Good: Very good location

In the centre of city

Maricel its very good person when they clean the room and my room always maintain clean from her. I'am very satisfied stay in novel hotel in 1815 room

I stay in my room 1805 is good service and service room Maricel is good work familiar for job and good ward work and assisting for any required