Overall love it

Bad: Was booked for smoking room, but I got non smoking room (need to wait for more than 30 mins more to get smoking room)

Good

Bad: The Bed is old, need to replace

as a regular guest, I feel Novel like my second home everytime I go the city.
Good: location, value for the money, comfort, ealry check in, staffs are very warm-welcoming.
Bad: nothing so far

The staff were courteous and helpful. Breakfast was good with decent variety. Overall, we enjoyed a comfortable and pleasant stay at Novel Hotel City Centre, Abu Dhabi.

Fine
One night, downtown Abu Dhabi was fine. Stayed in: Standard Room Stay length: 1 night(s)

Room was a little tired but I really can't fault the place otherwise (especially for the money). Lots of amenities (pool, gym, restaurants, barbers/salon), central location and very friendly/helpful staff. The bellhop (Adeel) was particularly accommodating.

Room no. 1405 is clean , room service is perfect. Maricel

Good facilities and hospitable staff. Especially facility staff Maricel is so good and she is always there whenever you need anything .

Very nice and accumulating good service with maam maricel room attendant. The food is excellent 👌🏻

Its okay for the price
Good location, nice staff, and reasonably priced. Just annoying that they have charged valet service and that the gym does not open before 8am. Stayed in: Standard Room Stay length: 1 night(s)

Very satisfied experience and approachable staff..Mrs maricel Room..1407

Very satisfied experience and approachable staff Mrs. Maricel.. We're staying at Rm.1407..

Very Good
Good: Very good location

In the centre of city

Maricel its very good person when they clean the room and my room always maintain clean from her. I'am very satisfied stay in novel hotel in 1815 room

I stay in my room 1805 is good service and service room Maricel is good work familiar for job and good ward work and assisting for any required

Very good hotel...very satisfying services Staying in 1814 for many days Maricel is very good my idol

Staycation in Abu Dhabi with my friend
Hotel rate is a bit expensive for post-New Year day or maybe because of weekend. Staff are approachable, except for the Housekeeping on our Day 3, who is skeptical of giving us 2 new fresh towels and btw on our 1st night there's only 1 towel where in fact we are 2 people checking-in. No Free Parking available, you have to pay extra. Few options only for breakfast buffet. Stayed in: Deluxe Room Stay length: 2 night(s)

Good Value
Good: Good facilities and central
Bad: House keeping not brilliant

Nice

I was sceptical when reading these reviews but oirnsty has been fantastic! our room large & clean with a modern bathroom and comfy bed. breakfast has a fantastic variety of food to suit everyone’s needs. inside the hotel there is a night club, sports bar, barbers, gym & pool! location is about 10 min from beach. the pool area doesnt get much sun however the pool is heated! staff are absolutely fantastic too! 10/10 recommend

Room and washroom cleaning very nicely good person housekeeping staff Um

The hotel is generally okay and has a nice atmosphere, but it’s clear that its best days are behind it. Everything looks like it hasn’t been updated in about ten years and could use a serious renovation. The staff, however, are really nice and helpful, which makes the stay more pleasant.

I want to visit there

The hotel suited my needs by location and facilities.
Good: Adeel, the hotel porter, was very helpful, both on my arrival and when I was leaving.