Adeel is a very good and helpful man Appreciation for him ❤️

To the staff of novel hotel in hamdan, Lee, Christina, Mary and Ferdouse thank you very much for the hospitality and always assisting the clients

good experience
good location good atmosphere good room even if you can add a big light in the middle of the room. very clean,very calm,very good service

The hotel located in the city center is a special attraction to explore the city of Abu Dhabi with an easy route

We had a wonderful stay and were very pleased with our experience
Good: excellent service from staff, a convenient and central location, cleanliness and comfort of the rooms, and the presence of desired amenities.
Bad: Bed mattress is not comfortable

Very Good
Good: Nice and clean

Wonderful and beautiful treatment there are no problems in anything Cleanliness and service is also good and the Istif there is a female named Poja the most wonderful possible in reception and communication and its owner has a good smile too

Good experience. . Nothing fancy but perfectly fine for a short stay.

Very nice room cleaning from 🏠 housekeeping staff Sunil Mandal and supervisor shawaz

Okay
Okayy Stayed in: Standard Room Stay length: 1 night(s)

Great experience.
Concierge and the Front was very helpful and supportive to us. Everyone was friendly and welcoming! We had many times, when we looked for Adeel, to help us out.

Excelente hotel, super easy to find, the staffs are amazing and super gentle, recommend 100%

Last Minute Overnight Booking
Last Minute Booking for Overnight Stay. This was my second time staying from Novel Hotel. And this hotel is one of those I consider to stay in whenever I'd been in Abu Dhabi. Facts to consider are the location is very convenient, which was near to bus stop, WTC Mall and restaurants from neighborhood. The cleanliness and comfortability of the room. Lastly, the excellent customer service from the staff. Upon arrival and leaving the hotel, the consistent level of service I've encountered with the staff was great. I'd like to commend the following: - the Arabic security staff who helped me with luggage. (Wasn't able to take his name) - the Bellhost Mr. Adeel, who was proactive, courteous, friendly, and helpful. - the FO staff Mr. Amin, who showed professionalism and composed regardless of being alone on shift, having a queue of guests awaiting in reception. Please send my positive feedback for this mentioned staff's as they deserve to be recognized.

Amin,Adeel and the Manager Lee were outstanding. We have received excellent customer service throughout our short stay. They were exceptionally helpful and make me back to this Hotel in near future. Very well done

Happy client!
I am delighted with my stay in Novel Hotel last 03 October 2025. The staff were very courteous and answered all my questions quickly. Shout out to Lee and Mary for the excellent customer service. Thank you Novel Hotel.

Nice location, good food,special thanks to chef prasanth

The place was so good
In reception Marowa was so helpful and she dedicated herself to help. Adel in lobby was so kind and helpful all the time. Valet services was really good and kind . The gym was fine for a quick stretch. Stayed in: Standard Room Stay length: 6 night(s)

Adeel mr lee and maria thank you so much for your hospitality. Really appreciated and highly recommended

Best place to stay & good food. The staffs are friendly and accommodating especially the lady Ms. Margarette of Le Jardin restaurant. Keep it up guys

We enjoyed our stay here. Very nice area and the staff was really very polite and helpful!

Good location, good food, good service, especially the chef prasanth always asking the satisfaction of the food and service all good.

Our experience was amazing and so much better with your bell boy Adeel Tariq he was always kind and knowledgeable. Always happy and cheerful. Your front end people were always happy to help....

Very Good
Good: It was a great night with my habibi to celebrate his birthday. I liked in this hotel they accept the visitor/friends to come. 🥰
Bad: I was felt sad when they declined my request to come early check-in at 1pm just to decorate inside the room for a surprise birthday for my habibi. Hope next time they will accept, to make a decoration for any surprise occassion The swimming pool is open til 7pm only. Hope they will extemd the hours atleast until 9pm 😁 to enjoy more.

it’s a great stay in this hotel specially the welcoming staff from the bellman to the reception big thanks to Lee, Mary and Cristina for assisting us and also to the le jardine restaurant staff specially alma thankyou for your wonderful service. i will recommend this hotel.

Exceptional
Good: The room
Bad: The parking